With over 30 years of experience in disability and community service organisations, Simon brings extensive expertise across multiple service delivery environments. including accommodation and community supports, in-home care, employment, service development, operational and strategic management. Simon holds qualifications in disability, training and assessing, quality auditing, and business management. Over the past seven years, his work has focused on policy development and integrating a human rights-based approach into service delivery and practice governance. He advocates and emphasizes the importance of continuous improvement, organisational learning the voice of people we support.